Shopping Information

How do I order items on this site?
Just click on the shopping trolley to go to the order area, you can either leave the item in your "basket" and keep shopping, or proceed to the checkout. Try it out if you like, as long as you don't enter the checkout or enter any credit card or personal details in the ordering section. Details are only forwarded to us after you have entered the checkout area and completed the transaction.

I've never used a credit card over the internet, how does it work?
Very similar to other methods you've probably used, like touch-tone-phone transaction such as paying the phone bill, or giving your number over the phone. The retailer processes the card details through his bank and your goods are despatched.

I'd like to buy the goods, but I don't have a credit card.
You can always complete the order, by entering your personal information, without credit card details (a further step) and print out the completed order and post it to us along with your cheque or money order. 

Postal Orders or Cheques (payable in Australia) should be sent to:
Juicers and Healing Products of Australia
10 Bonton Road, Springwood, NSW 2777 Australia.
Bank Transfers to: L.Boersma, BSB: 062-601 Account number: 2800 2559, Commonwealth Bank, Springwood, NSW 2777 Australia.

(NB prices are in AUD$) If you are unsure, please contact us by e-mail, phone or fax to confirm ordering details and freight charges.

Returns

Our products, in addition to the usual legal requirements, are covered by warranties as specified on product pages.
Please feel free to contact us if there is any other information you might require or ideas you want to share with us and other health conscious folk around the world.)

Please note that returned goods, unless for valid reason, will incur a "small return to stock fee" to cover expenses.
When returning items for a valid reason, authorisation is first required, and the method of return delivery is usually by Australia Post, unless agreed otherwise.

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